We understand that you may have questions. We have the answers.
The employees remain employed with the same employer before Centero, just upscaled to reduce property payroll costs. Our business model contemplates flexibility; however, it is recommended that your virtual property managers be located at your HQ or a centralization HUB to replicate the professional customer experience onsite currently.
This is a great question, and we believe part of redesigning the onsite work map, which might include additional centralized staffing solutions. Perhaps a centralized facilities service manager approach may be part of leveraging Centero for all the right reasons.
We will work with you to review your current onsite work map and provide guidance on where and how to reimagine your workflow. This will require collaborations with several stakeholders to create a new JD for your Virtual Property Managers. Key is to identify what current onsite workflows with the current onsite Property Manager will need to be solved differently. Communication is the key here for the mutual success of implementation. We suggest planning a 90-day transition period.
These systems lack the routing and queuing capabilities that are absolutely essential to a centralization solution such as Centero. In addition, the Centero Resident Experience Portal provides insights for the virtual managers that deliver a personalized experience for residents beyond what they even experience from a local manager. Finally, only Centero can accommodate residents who demand “human interaction” through utilization of our volumetric, 3D, full-size display. We will leverage AI longer-term and evolve with an AI personal or digital twin solution and reserve human intervention to only the most critical and valuable communication.
LOL. Heard this a few times. That was amazing in the day and was a light infraction, made for Hollywood effect. The current generation of holograms is produced by Proto Hologram and is the most advanced technology based upon 3D volumetric computing. The experience beams to the exact location in the office every time, full size, and no, you can not touch it!
At this point, there are no technical or integration requirements. We are keeping it simple and easy to use. We work through the resident authentication process when needed, and what data may be best to accomplish/verify. This will require a minor level of recurring data exchange.
We were looking forward to you asking. Maybe it means you are interested in joining us on this journey. Pricing is pretty simple, but easier to send us an email here and let’s chat. swinsby@centero.ai.
Another great question. Our initial use case is to centralize the property manager for multi-family operations. However, there has already been a lot of conversation around complementing a reduced leasing staff, part of self-guided tours, and beyond. Also, even veering out of this lane into Mini-storage, HOA, and International applications (yes language translation is here and will be available)